Biota.eco 500mg CBD Massage Oil w/ Sweet Basil

Returns Policy

Our policy lasts 30-days from the date you received it.

We have a n return policy and will take a product back within those 30-days.

To be eligible for a return, please contact us.

Your item needs to have a receipt or proof of purchase.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. We ship Monday-Friday. We try and get products out same day but do not guarantee it. Friday orders are not guaranteed to go out before weekend depending on order volumes and time received. Our policy is to ship within 1-2 business days. USPS First Class Mail is generally 4-8 days. If you want your order sooner please upgrade to the priority 2-3 day. USPS priority is not a guarantee and may take up to 7 days depending on location and are business days. Priority Express is 1-3 day delivery times. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We ship Monday-Friday. We try and get products out same day but do not guarantee it. Friday orders are not guaranteed to go out before weekend depending on order volumes and time received. Our policy is to ship within 1-2 business days. USPS First Class Mail is generally 4-8 days. If you want your order sooner please upgrade to the priority 2-3 day. USPS priority is not a guarantee and may take up to 7 days depending on location and are business days. Priority Express is 1-3 day delivery times.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.